Sharp Edges: Protecting Ourselves from Digital Publishing

Jan 07, 2012

Nicholas Carr wrote in a recent article that he considered the ability of publishers to change text after they had released it “insidious” and a “bane” of digital publishing — specifically, if such changes are made in response to market research.

I agree that there is a challenge inherent in the new ease with which publishers may release versions of a text, but the challenge I see is different than the one Carr suggested. Data about the chapters that readers skip and areas that cause people to abandon their reading will only help publishers create better, more relevant content, just as this data has helped web site authors do the same. It is our response, as readers, to the possibility of frequent (and silent) revisions to text that I worry about.

Movable Text

As a summary of the key difference between print and electronic publishing, Carr described electronic publishing as having replaced Gutenberg’s movable type with “movable text.” For centuries, once set and printed, the text of a book remained the same. Today, with web sites and now ebooks, publishers may change the text at any time, introducing multiple divergent copies or, if the distribution method supports it, even changing the copy you are reading as you read it.

Carr wrote about the downside of this change that,

The promise of stronger sales and profits will make it hard to resist tinkering with a book … adding a few choice words here, trimming a chapter there, maybe giving a key character a quick makeover.

Books That Are Never Done Being Written

What is wrong with this? While some readers may finish every book they start, I have dismissed dozens of books in my life, at various points in their stories, after having read one too many missteps of voice or plot, or simply because I was bored. Life is short. There are more books to read than I have time for. So why should I read a poorly written book, and what do I care for the “shape” of a book (to quote Carr quoting Updike) if I can’t connect with it?

Creators and publishers who release work on the internet can get faster and more in-depth feedback from consumers than in traditional publishing — not just through comments but through analytics about a reader’s behavior. Analytics can show what people look for in a text and different ways they respond (e.g., most people stopped reading on page two). As anyone who has written a blog or maintained a web site will know, this information is extremely valuable as way of testing what people want to read and what they don’t.

The same will now be true for books. As readers, our reactions to books, not just the fact that we purchased them but more intimate details like how long we lingered on a page and where we stopped reading (if it wasn’t the end), will place us in tighter feedback loops with authors. How is this a “bane”?

Authentic Text

What is wrong with this model is that we must change our idea of the persistence and security of human knowledge to fit it. We have to create new mechanisms to ensure the authenticity of texts. There are measures we can take to accomplish this:

  • Creators should have control over changes made to their works, to protect themselves from publishers introducing alterations based on sales data.
  • Readers should have access to all released versions of a text. Each authorized edition of a text should have its own ID that is registered with a trusted authority. And if the publisher releases a new version of a book that is already on our ebook readers, we ought to have the right to approve whether or not we update to it.
  • A trusted organization of the public good should house a copy of each version of released texts, to reduce the chance that individuals, companies and governments can alter or destroy the source files.

In the traditional publishing model, a printed edition of a work with an ISBN is a “known good” source copy. It is authorized by someone. Multiple editions of a book may exist, but as readers and historians we can examine our authorized copies of these editions. We can protect them.

As we move toward using and relying on digital text, we must develop new means of protecting the authenticity of this information. The bane — the sharp edge — of “movable text” is not the ease with which we may change our books after we publish them. It is that our mechanisms for protecting ourselves from such change are outdated.

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